PRE SALE OPEN

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PRE-ORDER INFORMATION

PRE-ORDER HALLOWEEN & CHRISTMAS FROM 29TH APRIL 2022!

 

PRE-ORDER TERMS AND CONDITIONS ARE AS FOLLOWS;

Please consider the following before placing a pre-order which are beyond our control and cannot be predicted.  Rest assured, we will always strive to ensure that your pre-order is fulfilled in a timely manner.   

  • Distributors may cancel items due to factory cancellations.  

  • Supply chain disruptions and delays.

  • Items arrive damaged or not first quality from the distributor. 

  • Unforeseen delays due to the Global pandemic.

  • All pre-orders are non-refundable and are final sales. 

  • Wild Mistletoe UK is not responsible for incorrect shipping addresses or items damaged during shipping.  Rest assured, your package will be securely shipped with the highest quality shipping materials. Lots of love and attention to ensure your new treasures arrive safely to your home.

  • Be sure to sign up for our newsletter to receive updates on your order as they become available from our supplier. 

  • If for some reason, we are unable to fulfil your order, we will immediately offer you a refund or credit the original form of payment.  There will be a 2.9% transaction fee for all cancelled orders.  Please keep in mind, these items are being produced by oversees.  Due to the ongoing delays and the impact of COVID19, any delays are beyond our control.  We have high expectations that our distributors will be able to supply and produce the quantities of items that are ordered, however if for some unforeseen circumstance, they are not, we will gladly credit your original form of payment. 

  • All Pre-orders are fulfilled in order that they are received from the customer.  So first in, first out.  

  • For customers that we do not have your complete order in stock, we will gladly despatch you a partial order with a small shipping fee.  Please feel free to contact us at: wildmistletoeuk@outlook.com to make arrangements. If no partial shipping request is made, your complete order will be despatched when all products are available. 

  • Please feel free to contact us with any additional questions or concerns at: wildmistletoeuk@outlook.com.